Short answer ROLR is the HighRoller VIP programme. It names a personal account manager, cashback based on level and activity, and invitation tournaments, but publishes no levels, thresholds or percentages, and no minimum deposit.
Key facts checked October 22, 2026
- Programme
- ROLR
- Named perks
- account manager, cashback, tournaments
- Levels and thresholds
- not published
- Cashback rate
- not published
- Section
- /en-ca/loyalty
HighRoller Casino VIP is called ROLR, and its page reads more like an invitation than a rulebook. On 22 October 2026 we read it in full, alongside the promotions page and the general promotional terms, to see what a player can actually count on. The short version: five benefits are described, none has a number attached. This page sets out each promise, what is missing and the questions worth asking an account manager before you rely on any of it.
What the HighRoller Casino VIP page promises
The page sits at /en-ca/loyalty and is reached from the "VIP - ROLR" item in the side menu. Its tone is deliberately exclusive: the strapline says it is "Reserved for those who play with intent". Under that sit five blocks.
| Block | What the page says | Published detail |
|---|---|---|
| Belonging and recognition | A dedicated account manager who learns how you play | Who qualifies is not stated |
| Cashback | Cashback based on your level and activity, credited regularly | No percentage, no period, no cap |
| Access beyond the floor | Events and experiences arranged through your host | No list of events |
| Complementary rewards | Tailored bonuses, seasonal offers, occasional extras | No terms for them |
| Competitive recognition | Invitation-only tournaments and tables | No dates, no prizes |
What is not published
The HighRoller Casino VIP page does not give the following, and we did not find them elsewhere on the pages we read:
- Level names. The cashback is "based on your level", but no level has a name on the page.
- Entry thresholds. There is no deposit total, wager total or period that opens ROLR.
- A minimum deposit. Nothing is said about the amount a VIP player must put in.
- Cashback rates. Not a percentage, not a ceiling, not a schedule.
- Wagering on rewards. The page says cashback comes without unnecessary conditions, but it publishes no conditions at all, so you cannot compare them with the welcome bonus.
This is not a criticism of the programme itself, only a description of the page. A VIP club that works through a personal manager may well fix terms case by case. For a reader, the practical meaning is that nothing about ROLR can be calculated in advance.
HighRoller Casino VIP: ROLR next to the public promotions
Not every reward at HighRoller Casino is hidden behind a manager. Level Up is open to everyone and shows its rules: as you spin, a meter around a gold diamond fills, and each full meter pays free spins on the game you are playing. Those spins carry 30x wagering and last 24 hours from the moment the reward opens, and live games, table games and video poker do not count toward them.
| Level Up | ROLR | |
|---|---|---|
| Who it is for | Every player | Players whose standing with the casino grows |
| Reward | Free spins on the game you are playing | Cashback, tailored bonuses, events |
| Wagering | 30x on the spins | Not published |
| Time limit | 24 hours from opening the reward | Not published |
| Terms visible in advance | Yes | No |
Drops & Wins 2026 is another open scheme: weekly wheel drops and daily tournaments, with daily cash prizes at 0x wagering. The full set of welcome terms is on the HighRoller Casino bonus page.
HighRoller Casino VIP: terms that still apply to a VIP player
The promotional terms contain general rules that the VIP page does not override, as far as we can read. A bonus is limited to one per account, family, IP address and device. The maximum bet with an active bonus is 5 CAD. The terms of the individual bonus decide the wagering. And a bonus that the page calls "tailored" is still a bonus: read the conditions on the offer before taking it. The same applies to the age limit of 21, to the one-account rule and to the identity checks described on withdrawals.
Questions to put to the account manager
If you are offered a place in ROLR, these questions turn the promises into numbers. Ask for the answers in writing, or keep the chat transcript.
- Which level am I on, what are the other levels, and what moves me up?
- What is the cashback rate for my level, over what period is it calculated, and is it on net losses or on wagers?
- Is the cashback paid in cash or in bonus money, and does it carry wagering?
- Do the tailored bonuses follow the normal 40x and 30x rules, or different ones?
- Is there a minimum deposit or a minimum turnover to stay in the programme?
- Are withdrawal limits different for ROLR members? The public table shows $4,000 per transaction.
- Who do I contact, and through which channel, when the manager is away? See support.
HighRoller Casino VIP: who should care about ROLR
A player who deposits in small amounts and plays a few sessions a month will find the public schemes more useful, because Level Up and the weekly promotions state their rules. A player who deposits large amounts and wants a named contact will find ROLR relevant, but should treat it as a conversation, not a published offer. In both cases the safest assumption is that the numbers that matter will be given only after you ask.
A VIP programme does not change responsible gambling. The limits, the time out and self-exclusion tools on the support page are available to every player. The VIP route also does not change what the casino is: an operator licensed in Estonia that makes no claim to a provincial licence in Canada, which the HighRoller Casino review covers.
Where ROLR sits in the menu
On the home page the side menu has four items: Casino, Live Dealer, Promotions and VIP - ROLR. The VIP item is the last of the four and has its own page, separate from the promotions page, which carries the welcome offer, Drops & Wins and Level Up. That separation is worth noticing: the promotions page lists conditions, while the ROLR page describes a relationship. If you are comparing the two, start from the public conditions and treat the ROLR benefits as an extra that is yet to be priced.
Read next
- HighRoller Casino bonus: the four-deposit offer with its numbers
- Withdrawals: limits and checks that apply to everyone
- Support: how to reach the casino and set limits
- HighRoller Casino review and the home page of this guide
The recommended casino is chosen for your country and opens straight away. Before depositing, check the wagering on the bonus.
HighRoller Casino: questions and answers
How do I join ROLR?
The page does not publish entry thresholds. It says standing deepens with play, and access changes with it.
Is there a minimum deposit for VIP?
Not stated. Compare with the bonus page, where every welcome deposit starts at $20.
What cashback percentage does ROLR pay?
None is published. The page says only that cashback is based on your level and activity.
Does ROLR change the withdrawal rules?
Nothing on the page says so. The rules on withdrawals are the ones the casino publishes.
Is there a public loyalty scheme besides ROLR?
Level Up is open to every player: a meter fills as you spin and pays free spins on the game you play, at 30x within 24 hours.